We are looking for members who have the zeal to innovate ideas and the passion to deliver work excellence.
MindShare is hiring talents for Certification Exam Administrator profiles (Proctors) for an MNC who are the pioneers in the IT Industry on a contractual role and the contract is for two years.
Salary : 40 to 50K INR per month based on profile.
Location : Bangalore
Certification exam administrators remotely proctor exams to ensure that they are completed fairly by all test takers. Proctors are responsible for identifying and setting up the test environment, making sure no one cheats during an exam and ensures that all exams are turned in fairly and on time. Exam proctors are essential to maintaining the integrity of the Company’s certifications. They assist test takers if they have difficulty with any computer settings or the exam application. They must be knowledgeable in troubleshooting minor computer problems. If they run into technical issues, they coordinate with the tech support team. We need proctors who display a very high level of integrity.
Working days: 5 days [ability to work in 8hr shifts 24/7]. Candidates to be based out of Bangalore. Due to the pandemic situation, currently, you will be working from home.
Required Skills & Qualification
• Any graduate or a diploma holder
• Associate degree or enrolment in college classes
• Should have intermediate computer skills with both Mac and PC for computer settings, have experience using Microsoft Word, Excel and Outlook, and ability to use web-based applications.
• Impeccable integrity and a commitment to upholding standards
• References that can attest to honesty and integrity
• Good verbal and written communication skills
• Fresher, teaching or call-centre experience with strong and effective communication skills
• One year customer service experience preferred
• Should be able to detect any hints of malpractice like candidate eye movement and body language
• Should be responsive and have the ability to communicate respectfully
• Flexible schedule during business hours, Probable shifts: 7:00 AM - 3:00 PM IST, 3:00 PM to 11:00 PM IST, 11:00 PM to 7:00 AM IST
Responsibilities
• Checks-in candidates for exams, verifies identity
• Explains the exam process and monitors the candidates while they take the exam
• Ensures that a secure testing/exam environment is maintained
• Complies with processes and checklists from the Company while conducting the exam
• Ensures that exam takers are not violating exam rules, gather any evidence of any kind of violation and note any suspicious behaviour
• Ensures only approved materials are used during the exam
• Reports any suspicious activity according to protocols
• Prepares reports after every exam session
Interested candidates residing only in BANGALORE, please send your resumes to Info@mindshares.in